Elements and Performance Criteria
- Monitor occupational health and welfare
- Monitor occupational health and welfare, and where issues arise, take appropriate action in accordance with organisation standards and procedures
- Employ appropriate feedback techniques to accurately identify workplace needs of colleagues
- Readily identify required professional and personal performance standards and use to monitor occupational health and welfare
- Regularly use self assessment and reflectivebehaviour strategies to monitor performance
- Regularly or constructively seek formal or informal performance feedback and act upon it as appropriate
- Plan appropriately to identify areas of need and develop proposals to support these areas
- Conduct debriefings
- Plan, prepare and conduct debriefing in line with organisation standards and procedures
- Schedule debriefing as soon as possible following the incident
- Conduct debriefing in a safe environment and in a manner that facilitates open communication
- Use appropriate debriefingtechniques to encourage further exploration of emotions and experiences to assist in reflection on issues
- Use appropriate questioning to encourage colleagues to explore and acknowledge their concerns
- Analyse and respond to any indications ofrisk or threat to safety according to the degree and nature of the risk to self or colleagues
- Where required, report and record results of debriefings in accordance with organisation standards and procedures
- Assist and support colleagues
- Promptly deal with any issues relating to the well being of colleagues according to organisation standards and procedures
- Routinely identify and implement effective ways of working to sustain ongoing health and morale
- Provide encouragement, support, regular feedback and advice to colleagues as required
- Clearly communicate to appropriate colleagues any additional support requirements to improve performance
- Encourage and support colleagues to attend training appropriate for both professional and personal development
- Hold regular meetings with colleagues to review and adjust support strategies and priorities